Frequently Asked Questions

Merchants have the ability to modify their information at any time, so you are less likely to find outdated information on Kudzu.

You’ll find more information regarding the services that businesses offer.

With Kudzu Extras, how-to guides, and more, Kudzu has everything you need to help you find the right service professionals for the job.

Use the keyword search box at the top of the home page to find a business by name, category, specialty or job the business performs. Because many of the businesses listed on Kudzu have detailed profiles, you can easily refine your results to find the right company for your job.

You also can browse through the listings on the home page or the full list of business categories available on the site.

Once you've narrowed down a list of businesses, simply click on a business name to view a detailed profile about that business and get a map and driving directions to its location.

Kudzu is eager to provide the most accurate information possible about local service providers.

If you are the business owner, click here to register and update your information. If you're a customer of the service provider, click here to add information about the business.

Yes. Kudzu has made it easy for you to save addresses you search near most often. To set these addresses, go to the window near the top of any Search page that says "Address, City & State, or Zip" and click on the arrow next to it. You'll see a link that says Add/Edit saved locations. Click that and you can define up to three addresses and save them for future use.

You can refine your search to show businesses that are located within set distances from a chosen location. For example, let's say you want to find a florist within 5 miles of your home. Set your home address as a "Favorite Location" and search for all florists. Then, choose 5 miles under the sort by radius option. Kudzu then will show you all florists within a 5 mile radius of your home.

Here's another way to find those florists. Set your home as your default location and search for all florists. Then ask Kudzu to sort by distance. That will order the results so the businesses closest to your home are displayed first.

Once you have set up an address and selected it as the "default," it will remain in the "Address, City & State, or Zip" window until you select a new one. To search from a different address, click the arrow next to that window, then click on the "Add/Edit saved locations" link. That will take you to a page where you may enter your new address. If you would like to change which address is set as the default, be sure to indicate this by checking the "Make default" link next to the desired address .

These links help you narrow the search results down so you can more easily find the business that's right for you. For example, to find a doctor, it's important to search within the right specialty and to learn what insurance programs are accepted by each doctor.

You can sort search results four ways:

Relevance - Sorts all listings by those most relevant to the keyword that you entered in the keyword search box. This is how Kudzu sorts results after each keyword search.
Name - Sorts all listings alphabetically by the names of the service providers in the list of results.
Distance - Sorts listings by distance from the location entered in the "Address, City & State, or Zip" box. The closest service providers will be listed first.
Ratings - Sorts service providers according to how consumers have rated them. Service providers with the highest ratings will be listed first. Use the dropdown box above the search results to choose how you want your results sorted.

Each of the service providers on the results page will have a map link with its listing. Just click on that link to see where the service provider is located. You can also view a map of a service provider's location from the company's profile page. To see it, click on the map tab with the compass icon above the business details.

You can zoom in to a street-level view or expand to an overview level for the entire Greater Arkansas area.

To Pan — Use the arrows along the outside of the maps to move the center point of the map to the north, south, east or west, or directions in between.
To Zoom — Use the Zoom controls to the right of the map to increase or decrease the scale of the map. Clicking "Zoom In" provides a more detailed map. Clicking "Zoom Out" provides a more general map. There are 10 levels of detail that allows you to see down to the street level or out to the Greater Arkansas area.

Yes. Before you are allowed to post a review or rating, you will need to confirm your registration. You should have received an email shortly after creating your profile. This email contained instructions for confirming your registration.

If you did not receive your confirmation email, either your email address was entered incorrectly in your profile, or the spam filters for your email provider blocked delivery. Refer to your email software help menu for instructions on adjusting your spam filter to allow returned email from Kudzu or registration@coxinc.com. Once adjusted, the confirmation email may appear in your inbox.

You can resend the confirmation email by logging in to Kudzu then visiting your My Kudzu page. You'll find a link that will send a new confirmation email to the email address you entered into the registration form.

If you need to request a resend of your confirmation email, please contact online support.

Absolutely. You can log in to your profile and change your password, email address, etc. at any time.

There are 3 possibilities: User registrations must be confirmed by email before their reviews may be published. Click here for more information.
It may take 24 to 48 hours for new or edited reviews to be published.
Finally, Kudzu reserves the right to refuse or remove any review that does not comply with our Visitor Agreement.

If there is no “enter to win” graphic in the upper right corner of this page, we are not currently offering this promotion. Please check back with us often as new contests are coming soon.

You will have the opportunity to add your contact and location information as well as a business description and information on your specialties and services.